FREE FIRST CLASS SHIPPING ON ALL U.S. ORDERS

FAQ

ORDER PROCESSING/SHIPPING:

Once your order has been processed, usually within 48 hours, it will be shipped, except during US holidays. Please allow 3-5 business days for delivery, depending on where you are located, within the United States.

Since you are ordering online, we do not have access to your payment information.

We ship all packages via; USPS. Insurance can be added at an additional cost, to the buyer. We do provide tracking, for each purchase and will notify you of this number, once your item has been processed and is ready for shipping.

Once your package has been shipped, we are not responsible for lost or damaged items.

INTERNATIONAL SHIPPING:
We ship all packages via the US Postal Service.

Shipping charges are based on the weight and location. Customers are responsible for any and all Duty/Customs Fees that occur and we are not responsible for packages, once they have shipped.

Tracking is available for your package and will be sent to you, once we have processed your order and is ready for shipping.

RETURNS/EXCHANGES/REFUNDS:

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

All sales are final... I do want you to be a happy customer, so if for some reason you are not satisfied with your purchase, please contact me right away and I will see what I can do.

CLASSES:
My classes are held at, Ruzuku site. Once you have paid and signed into the class, all contents, supply list and videos are available at once and you are able to view them, 24/7 and as many times as you wish.
I have also made my classes available for download. Please keep in mind, that to be able to download the videos, you may find that your download speed is too slow. If you find that you are having a hard time downloading the videos, this may require you to find a spot (business) that allows free use of their wifi and has faster download speed or contact your internet provider and see about obtaining faster speed. Also, sometimes firewall protections and image blockers will prevent you from downloading videos.
Regarding online classes... important*
You will want to make sure, that if the email that you pay with, isn't where you want me to send the invite link to the online class, that you let me know. Otherwise, the email that is listed on your payment receipt, is where the invite link will be sent to. All classes sales are final